We have a set of policies, processes and procedures required for planning and execution within the organization to assure the quality requirements
It promises a management approach that our business should always take into account by adhering to a proactive management approach that accelerates change and prevents possible risks.
It is a management system that includes people, processes and information systems in providing corporate information security and is supported by senior management. It is designed to protect information assets and to provide adequate and proportional security controls that give confidence to interested parties.
We can define customer satisfaction as the benefit obtained from goods and services in response to customers’ expectations. ISO 10002 Customer Satisfaction Management System is a management approach that enables the company to establish and develop more profitable and long-term relationships with its potential customers.
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